TETON VALLEY FOOD PANTRY ALL-STAFF EXPECTATIONS

 

All employees will embrace the Teton Valley Food Pantry mission:

 

“To provide nutritious supplemental food to the Teton Valley Community.”

 

TVFP expects all employees to have a comprehensive understanding of all our current programs and be willing and  able to speak to anyone about these programs.

 

TVFP employees will maintain a positive environment for public engagement.  All staff members help with any and all daily activities at the Pantry. 

 

All employees are expected to ensure that everyone is treated with dignity and respect and are offered exceptional customer service and support.  Employees are expected to maintain a respectful, professional and positive environment to all.

 

All employees will be given adequate training and education to effectively perform their required duties.  Employees are expected to stay informed on progressive food safety and handling practices, and  are encouraged to talk to their manager if they believe food safety best practices are not being followed.

 

 

TITLE:   Pantry Operations Manager (32+ hours/week, year-round)

 

COMPENSATION:  $23-$25 DOE

 

SUPERVISOR/REPORTS TO:  TVFP Executive Director

 

SUMMARY OF POSITION:

 

The Pantry Operations Manager works under the general supervision of the Executive Director and is responsible for the administration of all required activities of TVFP.

 

The Pantry Operations Manager is responsible for everything that happens or fails to happen regarding the operation and management of the pantry, but more specifically is responsible for the co-development of annual budgets, pantry policies and procedures, pantry programs and recommendations to ensure accepted practices are successfully followed in food safety and human care.

 

Additionally, the Pantry Operations Manager is responsible for the management of all employee and volunteer relations, including on-boarding, ensuring proper training, conducting reviews, recommendations for promotions, disciplinary actions, etc. The Pantry Operations Manager will  work with the Executive Director when making decisions regarding  employee and volunteer relations.

 

The Pantry Operations Manager  will support the overall mission and vision of TVFP by providing direct support of all operations and pantry employees, volunteers, visitors and partners.  This position includes general office management, indirect facilities project and management support, employee and volunteer relations oversight, strategic management and planning, event planning and fundraising/development support.

 

The ideal candidate for this position will have excellent oral and written interpersonal communication skills, as well as experience in strategic planning, project management, employee and volunteer management, customer service and human welfare.The Pantry Operations Manager will work both indoors and outdoors as needed.  

 

TVFP is an equal opportunity employer, creating long lasting holistic opportunities for people.   The state of Idaho is an At Will state and employment can be terminated at any time.
 

POSITION SPECIFIC DUTIES:

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• Lead, manage and oversee day-to-day pantry operations and basic food distribution with staff and volunteers. Ensure proper execution of policies and procedures.

• Provide direction and leadership to staff and volunteers on an on-going basis. Managing pantry staff and volunteers.

• Work directly with the Executive Director on strategic operational needs, staffing, volunteers and fundraising opportunities.

• Oversee administrative duties that include good communication skills, familiarity with computer applications: word, excel, quickbooks, donor database, Facebook/Instagram, Google docs,  payroll and revenue/donations data.  Reports to the Executive Director for proper payment and accounting.

• Work with the Executive Director to develop and manage the pantry budget. 

• Promote a culture of dignity and respect while providing exemplary services and education to all community members,

• Monitor scheduling of appropriate cleaning and ongoing maintenance. 

• Ensure that all  food safety requirements are being met.

• This position requires heavy lifting up to 50 pounds.

• Collaborate with other members of TVFP team including donor identification, development and community outreach in Teton Valley.

 

REQUIREMENTS:

Cover Letter

Resume

Three references

College education helpful

Drivers license

Spanish speaking is a plus

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If you have questions about the position, please contact Sue Heffron, Executive Director at info@tvfoodpantry.com.